Frequently Asked Questions

Ordering & Payment

  • Select your product – Browse our collection and choose your favorites.

  • Add to cart – Click Add to Cart and review your selection.

  • Checkout securely – Enter your shipping details and complete your purchase.

  • Payment options – We accept credit card, PayPal, and Bancontact, Apple pay.

Shipping & Delivery

Enjoy free worldwide shipping on orders over €100 / 740 DKK.

Orders are processed within 1–3 business days.

Estimated delivery time: 8–12 business days, depending on your location.

Once your order has been shipped, you’ll receive an email with your tracking information.

Returns


Return requests can be submitted within 7 days of receiving your order via email or our return form.

Once approved, you have 14 days to send the item back (unopened and in original condition).

Refunds are processed to your original payment method within 7 workdays after we receive your return.

Products

  1. 100% vegan & cruelty-free.
  2. Dermatologically tested, suitable for all skin types.
  3. Up to 99% natural ingredients

Contact

Heb je een vraag over je bestelling of over een van onze producten? Je kunt via dit contactformulier je vraag stellen. Je kunt ook jouw mail sturen naar info.noyacare@gmail.com.